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FAQ

Q: When will my order arrive?

A: Diverse Markets works primarily with small brands and independent suppliers and they make take a few business days to fulfill your orders. Tracking information will be provided as soon as it is available.

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Rest assured though, in the unlikely event your order does not arrive, you will receive a full refund.*

* Terms and Conditions apply

Q: How do I know these products are any good?

A: Diverse Markets prides itself with working with small independent brands and suppliers that focus on quality goods. If, however, you receive your product and it is not up to your expectations please contact us (within 14 days after you receive the item) with your concerns to return the item for free and receive a full refund* No questions asked except what we can do to improve in the future! :)

* Terms and Conditions apply

Q: Why are things expensive?

A: In world of mass-produced low-quality goods, Diverse Markets seeks to align itself with independent brands and creators that often make their unique products by hand. When you buy from us you are supporting these small business owners around the world who employ their talents to make quality items. The time and patience perfecting their art is therefore reflected in the prices.

Q: Why should I buy from you?

A: We know you have many places to shop for the items and gifts that you are looking for. Diverse Markets finds bespoke, and often handcrafted products, from small independent brands and suppliers. These suppliers are often from impoverished nations that would like to find an outlet for their creations. We believe that small businesses that take pride in their work are who we wish to do business with and introduce them to customers like you.

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Diverse Markets offers Free Shipping and Free Returns* to make buying from us a risk-free prospect.

* Terms and Conditions apply

CONTACT US

While we hope that every order is a success, we know that sometimes that is not always the case.

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Rest assured though, we will always make things right with our policy of free returns*

 

Please contact us first with any issues you have with your order!

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If you have any questions or concerns, please let us know below:

Send Us a Message

We've received your message and will respond ASAP!

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